1. Provider and acceptance
Lynk AI Systems is a commercial name operated by Santiago Nava Pallares from Calle Alba Roja 1303, Los Olivos, Tijuana, Baja California, Mexico, C.P. 22680. By using this website or contracting our services, you agree to these Terms. If a signed proposal, statement of work, order form, or contract contains different terms, that document controls for the applicable project.
2. Services
Lynk provides AI agents, AI automations, integrations, consulting and assessments, and custom AI systems. The exact scope, deliverables, schedule, dependencies, fees, acceptance criteria, and support level are defined in the applicable proposal or statement of work. Website descriptions are general information and are not a binding promise of a specific result.
3. Proposals and changes
A project begins after the required acceptance and payment stated in the proposal. Requests outside the agreed scope may require a revised timeline and additional fees. Lynk will communicate material changes for approval before performing chargeable out-of-scope work.
4. Client responsibilities
- Provide accurate, lawful, and timely information, access, credentials, content, approvals, and points of contact needed for the project.
- Maintain appropriate rights, notices, consents, and legal bases for any data, content, or systems supplied to Lynk.
- Review and test deliverables, AI outputs, automations, and business rules before and during production use, especially for financial, legal, employment, health, safety, or other consequential decisions.
- Protect credentials and promptly report suspected unauthorized access or errors.
5. AI and third-party services
AI systems can produce incomplete, inaccurate, or unexpected outputs and may be affected by changes to third-party platforms. Unless expressly agreed otherwise, Lynk does not guarantee uninterrupted availability, perfect accuracy, specific revenue, savings, lead volume, or other business outcomes.
Projects may depend on services such as Meta/WhatsApp, OpenAI, Stripe, cloud hosting, CRMs, databases, and automation platforms. Their availability, policies, pricing, approvals, and account restrictions are outside Lynk’s control. Third-party charges are the client’s responsibility unless the proposal says otherwise.
6. Fees and payment
Fees are stated in the applicable proposal and may be paid by SPEI transfer or Stripe. Deposits, setup fees, milestones, recurring charges, taxes, and due dates will be shown before purchase. Late or unpaid amounts may result in paused work or suspended service after reasonable notice. Refunds are governed by our Refund Policy and any project-specific written terms.
7. Intellectual property
Lynk retains ownership of its pre-existing methods, templates, know-how, reusable components, software, and tools. After full payment, the client receives the ownership or usage rights for project-specific deliverables stated in the proposal. Third-party software and open-source components remain subject to their respective licenses. The client retains ownership of its data, trademarks, and materials.
8. Confidentiality and data
Each party will use reasonable care to protect non-public information received from the other and use it only for the project, except where disclosure is authorized or legally required. Personal data is handled under our Privacy Policy and any project-specific data terms.
9. Cancellation and termination
Either party may terminate for a material breach that is not cured within a reasonable written period. Monthly support, maintenance, or retainer services may be cancelled with 30 calendar days’ written notice unless the applicable agreement states otherwise. The client remains responsible for work performed, committed third-party costs, and amounts due through the effective termination date.
10. Warranties and liability
Lynk will perform professional services with reasonable care. Except for express commitments in a signed agreement and rights that cannot legally be waived, the website and services are provided without implied guarantees. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential loss. Lynk’s aggregate liability arising from a project will not exceed the fees paid to Lynk for the affected service during the three months preceding the event, except where such limitation is prohibited by law or for fraud, willful misconduct, confidentiality breaches, or infringement obligations expressly assumed in writing.
11. Acceptable use
You may not use the website or Lynk-built systems to violate law, infringe rights, deceive or harm others, distribute malware, bypass security, send unlawful spam, or process data without authorization. Lynk may suspend work or access when reasonably necessary to address unlawful use or a security risk.
12. Governing law and disputes
These Terms are governed by the laws of Mexico and the applicable laws of Baja California. The parties will first try in good faith to resolve a dispute directly. Subject to any non-waivable consumer rights, disputes will be submitted to the competent courts of Tijuana, Baja California, Mexico.
13. Changes and contact
We may update these Terms for future use of the website or future transactions. Material changes do not retroactively modify a signed project agreement. Questions may be sent to revops.clients@gmail.com.